Amazing experience, Drew worked with me through the process, it was rough but we got it, in just a week I'm already driving my new car. By far the best car sale experience I've had, definitely will get another from him in the future. God bless you 🙏✝️.
Drew, I want to thank you for all the effort you put into finding a car for me, sadly it didn't work out but I would highly recommend you in the future for anyone looking for the "perfect car". Good Luck to you and your business!
Thanks again.
-Beverly, while we are very disappointed not to have been able to locate your perfect vehicle, it was truly a pleasure meeting you, and we're glad it all worked out in the end. We are here if you need anything in the future
Drew was amazing!! He found exactly what we needed and were looking for. He was great to deal with and his customer service is outstanding. I would definitely suggest anyone looking for a vehicle to look him up!
I searched for months for the right vehicle. When I finally found Drew and Pella Cars, I knew it was the perfect fit. Right from the start, you could tell he is forthright and honest. He went over in great detail things he was working on to get the car prepped for sale. He went above and beyond to make the car perfect. We walked away with the exact car that we wanted and a new friend. We drove more than 2 hours to get a car from Pella Cars and we would do it again with no question. If you are looking for an honest place to buy a car, Pella Cars is the place to go.
Drew was very diligent making sure the car was in top condition, he was helpful in many ways and very responsive to my texts.
I got a great car and I was very satisfied with the whole experience.
It was a pleasure meeting and dealing with Drew.
I'll be back when the time comes for another car.
Pella Cars= Integrity in buying used cars. Drew is enthusiastic, personable and honest. He told us EVERYTHING he knew about the car my daughter wanted to buy. A great buying experience. We picked the vehicle up the day after it was purchased. Very professional.
Drew was absolutely wonderful to work with!! Very flexible and considerate. He handled everything to make sure the purchase went smoothly. He even stayed in contact with me after the purchase to make sure I was completely satisfied!!! You can’t say that about a lot of dealerships but this one is different. Drew is completely honest and won’t sell you short! 100% would recommend if you’re in the market for a car.
Integrity.
Completely void of everything we all fret about regarding used car dealers. Yes. Drew is a fast talker... But, it only takes a moment to understand that is an uncontrollable enthusiasm for cars that can't be restrained. If you find something @ Pella you like. Go for it! This is just a guy and his wife doing what they love to make their way in this world. From our experience, they'll do a lot to help you make yours too.
Drew was very helpful to complete everything.
Very good used car for the price.
I would recommend him to anyone looking for a used car.
Kept all appointments, the cars I came to look at were there, as described and always communicated
I bought a 2013 Volkswagen Passat which I loved from this dealer but it got into a car accident not to long ago and I immediately called drew again to help me find a car. Best cars, deals and customer service you will get second time buying a car from here highly recommended.
I decided it was time to purchase a fuel efficient vehicle for our business to save gas and put less miles on our trucks, I knew to call Drew immediately. He made the process easier than any dealership I've worked with. I've purchased over 10 vehicles in my 6 years of business I know the headache that can come with a bad dealership. It was great to have someone so transparent and easy to work with. I'm enjoying my vehicle and I never thought I'd say I'm happy to own a car but he sold me on a hybrid and I think we will forever have hybrids for our managers to drive! Thanks again Drew
If you’re looking for a great experience with absolutely no pressure and great vehicles to choose from then Pella Cars is the place for you. Drew was upfront and honest from the beginning and I couldn’t be happier with my new ride, thanks again!
Pella Cars is not just an ordinary used car dealership. Drew, treats you like family. My family was looking to downsize, but still have 4wheel or all wheel. He went to great lengths explaining information I didn't know, most was very intriguing. He is very honest. He showed us some marks on the vehicle before we saw them and told me the brakes might need to be changed (which he would throw into the deal if they needed to be changed, but they were actually fine). Great communication and quick to respond to calls or texts. If you want to purchase a particular vehicle and he doesn't have it on his lot, he will look for it. Definitely happy with my purchase of my like new 2011 Toyota RAV4 and would recommend Pella Cars to anyone looking for a used vehicle!
Thank you again, Drew!
Highly recommend! I am super happy with my purchase from Pella Cars. Drew was super helpful and informative throughout the entire buying process, as well as being super transparent about the cars which is hard to find from used car dealerships. It is a great place to look for a good quality car at a great price!
Incredible Experience! Was floored by the integrity and genuineness of service 10/10 would recommend to anyone - Guarantee you’ll be impressed too!
I had been on the hunt for a jdm imported sedan, just on a happy coincidence , Drew happened to post my Toyota grande mk2 on a Facebook page that I follow. After much discussion and information on the car (I live 1100 miles away) I determined it was the car for me. He was super helpful and up front the entire way. Set up shipping for me. The whole nine yards. Kept me informed and up to date, in every aspect of car and shipping. I know the next time I am looking to purchase and off the wall car I’ll be checking with him and Pella Cars. I appreciate it and hope your business continues to flourish. Thanks again. Matt
Matt, it was an HONOR! We cant wait to work with you again on your next JDM vehicle!
Pella Cars has an excellent array of refurbished cars with a great value. My salesman Drew was exemplary with his friendly and chirpy customer service, not to mention his transparency as he walked me through the whole process. Drew went above and beyond not only guiding me through the process, but worked alongside me to make sure i got the car i wanted for the deal no other dealership would give me! GO GET YOUR CAR FROM THESE GIYS!
Due to a change in circumstance I no longer need to buy a car for the time being and didn't ultimately go through with the purchase, but regardless my experience here was super positive.
Drew responded almost immediately to my initial query and was very quick in setting up a test drive, responding to questions, and taking the car to my mechanic to look over. He was friendly and enthusiastic, made it clear right away that there was no pressure on me to buy the vehicle, and when I changed my mind last-minute, made the process of wrapping up very quick and painless.
I know virtually nothing about Japanese domestic market cars, but it was clear they're a passion of his, and I can only imagine he'd be a great guy to buy one from/chat with them about.
The business owner is one of kind he is patient attentive and skills very informative he made my experience one of the best I had in a long time also it's a car I fell in love years ago which made the choice a no brainer he has a lovely family and taking time out to make your experience is great means alot getting a reliable safe car go to pella cars you'll be happy with the outcome being able
This was my first car where everything was entirely in my name, and as a woman I was afraid of dishonesty from any dealership. I purchased a 2012 Toyota Yaris from Pella Cars today and could not be happier. Drew is incredibly patient, honest, helpful and is an excellent communicator. Drew went above and beyond to be sure I went through the process comfortably, and was well being constantly informed. I felt that I could have any question answered honestly, and was given better service than I ever knew imaginable when buying a used car. There were no games, and I had full trust in Pella Cars. Drew worked amazingly with my schedule, which changed a few times if I may add, and was very patient with a minor insurance date hiccup I had. If I knew anyone in the market for a used car, Pella Cars would be the top of this list. Drew is very personable, polite and professional. I look forward to seeing his business thrive, as it very well should.
My husband and I bought a 2013 Toyota Corolla and doing business with Drew was a great experience. I never felt like he was talking down to me or trying to work an angle. He was upfront, easy to talk to, and honest, which was refreshing.
We highly recommend Pella Cars and look forward to finding out next car with Drew.
***Shannon, This means a lot to us, thank you so much! It was great meeting the two of you! We're always here when you need another vehicle!
Wow, where to start? Working with Drew was far and away the /best/ experience I've ever had purchasing a vehicle. 100% transparency, honesty, and integrity from the start, and his wealth of mechanical knowledge and experience gave me absolute confidence in my purchase. I also appreciated the fact that Pella Cars makes it a point not to use any harsh chemicals/over the top waxy sprays on the interior of their vehicles. On top of all that, they have friggin' JDM import experience!!! I never thought I'd find a JDM dealer in Western New York, and I'll certainly be working with Drew when it comes time to find my RHD dream car. If I could rate higher, I would! I love my (new to me) 2012 Scion xD, and I strongly recommend Pella for your next vehicle!
***Greg, it was truly a pleasure to work with you, looking forward to seeing all you do with your Scion and eventualy your JDM! We wish you and your wife all the best!
Very professional and knowledgeable. Would highly recommend buying a car here. In love with my 1992 Nissan Gloria Brougham Edition. You are the best Pella Cars. Thank you!
-Our first RIGHT HAND DRIVE JDM Customer! Danny, meeting you was a priveledge and I hope to know eachother for a long time! Cant wait for events this summer and get the JDM cars together!
Drew really tried finding a perfect car for me no matter the obstacles that we faced. He stayed in contact and made sure i was satisfied with the service.
Drew was upfront and honest off the bat. He was very easy to work with and showed he cared. Definitely would recommend Pella Cars!
Fantastic experience with Pella Cars LLC in Webster! Looked for a car for my wife for 3 months and found a listing for a 2012 Honda Civic on Craigslist! Very glad I went to take a look because Drew the owner of Pella Cars was very knowledgeable, helpful, and made my car shopping experience a breeze! Prior to visiting Pella Cars I went to 5 dealerships with shady owners trying to sell me over priced cars in questionable condition some not even allowing me to test drive? None of that shenanigans here. I ended up buying the Honda Civic after our first visit and test drive! It was in excellent condition with no rust, very minor wear and tare, and a good price on par with Kelly Blue Book. Drew did everything he could to help me out and answered all my questions honestly. Would def do biz with Drew again. In my opinion Best small used car dealership in ROC!
Drew was very helpful and accommodating during my car purchase. He was true to his word upfront and honest. A genuine person that care about his customers. If the opportunity arises I would not hesitate to do business with him again.
Great customer service very nice guy. Was willing to work on the price with a nice car and stayed in constant contact to make sure everything was going smoothly. I will look to buy from them again in the future!
It was an honor to work with Drew and Pella Cars LLC. He made us feel so comfortable and there was no pressure. He just wanted to find us the best vehicle for the money. It was a win-win. We appreciate you guys!
Exceptional customer service from the first meeting through the pick up of my new 2012 Jeep Liberty. My husband and I first met Drew in June of 2020 when we were thinking about getting a new car. Right off the bat Drew was friendly and upfront and honest, we were impressed. Fast forward to September and I was ready. I knew I wanted a newer, 2010 to 2012 Jeep Liberty and decided to reach back out to Drew. I messaged him with what I was thinking about and the price range we were able to work with. Two weeks later I drove my new 2012 Jeep Liberty home. Not only was the customer service outstanding but Drew found me the perfect car in mint condition. We highly recommend Drew at Pella Cars LLC, and will be using him again in the future.
Everybody definitely go check out Pella Cars! This is where I bought my first car, and I’m so happy i chose this place!! Drew, the owner, is such a friendly and welcoming person and will find you a car that is good and worth your money. While there are companies out there that just want to sell you a car to take your money, Pella Cars is nothing like that. If you’re looking for a car for your teenager, or even getting an almost brand new car, go here!